Support Hub
Everything you need to get up and running — from documentation to direct expert assistance.
Knowledge Base
Browse how-to articles, setup guides, and troubleshooting documentation.
Downloads
Download product datasheets, firmware, drivers, and compliance documents.
Open a Ticket
Submit a technical support request and track your case online.
Contact Support
Reach our support team by phone or email during business hours.
Looking for AI Consultancy & Corporate Training?
Our specialized solutions team offers LLM configurations, custom RAG database integrations, and tailored hands-on training workshops for business development squads.
Frequently Asked Questions
How do I raise a warranty claim?+
Submit a support ticket with your product serial number and purchase date. Our team will initiate the RMA process within 1 business day.
What are your support hours?+
Our technical support team operates Monday to Saturday, 9 AM – 6 PM IST. Critical escalations are handled 24/7 for managed-service customers.
Can I track my support ticket?+
Yes — create an account to track all your tickets, view responses, and add updates directly online.
Where can I find firmware updates?+
Latest firmware and driver downloads are available in the Downloads section, organised by product model.